The Challenge

A multi-category e-commerce platform was losing sales due to a fragmented checkout process. Customers had to complete separate transactions for different product categories, leading to cart abandonment and reduced cross-category purchases.

The Solution

We developed and implemented a unified cart system that revolutionized the shopping experience:

  • Single checkout flow for all product categories
  • Integrated wallet system for seamless payments
  • Smart category-based shipping optimization
  • Cross-category recommendations during checkout
  • Unified order tracking and management

The Impact

30% Higher cart value
15% Conversion increase
40% More repeat buyers

Key Takeaway

Simplifying the customer journey through unified experiences not only improves conversion rates but also encourages cross-category shopping and customer loyalty.